From Chaos to Control: How Northside Hospital Transformed Vendor Tray Compliance and Support Management
Join Randy Eccleston, Director of Sterile Processing Operations at Northside Hospital, for a look into how his team overhauled vendor coordination, improved on-time delivery, and used data to drive rep compliance and internal accountability. Learn how Northside’s journey—from an RFP issued three years ago to today’s streamlined compliance processes—led to measurable improvements across their system.
Key Learning Points:
Learn how Northside Hospital streamlined its vendor management process through scheduling integration, data visibility, and system-wide compliance efforts.
- How Northside built a scalable vendor coordination strategy across sites
- How data dashboards drive vendor and internal accountability
- Real-world tactics to improve rep scheduling and tray delivery compliance
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